Hanger support

Help with your closet, try-on, syncing and Hanger Plus.

Questions, ideas, bugs or data requests: send us a message, or email support@mully.io.

Your closet

How do I add clothes?

Tap + on the Closet tab and pick photos or take new ones. Hanger cuts each piece out of its photo on your phone, then suggests a category, name and details. Check them on the review screen and save. A photo with one piece on a plain background works best.

Can I change a piece's name, brand or category?

Yes. Open the piece to edit its name and brand, or touch and hold it in the closet and choose Move to. Brands help when you have similar pieces, like three pairs of jeans: the stylist will name the one it means.

Can I add my own categories?

Yes. Open Settings, then Categories. You can rename, reorder or hide categories, and add your own (for example Overshirts). Each one counts as a built-in kind so outfits still come together properly.

What does Enhance do?

Enhance redraws a piece as a clean product photo. It uses AI, so it counts toward your allowance: 10 free enhances, or 100 a month with Hanger Plus. Enhances keep going if you leave the app.

Try-on and Today

How does try-on work?

Add a try-on photo of yourself (full length, standing, in good light), then pick an outfit to try on. Hanger makes an image of you wearing it. You get 3 free try-ons, or 30 a month with Hanger Plus.

Why does Today need my location?

Only to get the weather, so it can suggest what to wear. Hanger rounds your location to about a kilometre and asks the weather service directly. You can turn it off in Settings > Privacy & Security > Location Services > Hanger.

Syncing and your account

How do I use Hanger on my iPhone and iPad?

Open Settings in Hanger on each device and sign in with Apple using the same Apple Account. Your closet, outfits, categories and try-on photo sync between them. Anyone else who signs in only ever sees their own closet.

Can anyone else see my photos?

No. Without an account your closet stays on your phone. With an account it's kept in private storage that only your signed-in account can open. There's no public link to your pictures and no way to browse other people's closets. Photos sent for the AI features aren't kept by our server. See the privacy policy for details.

How do I delete my account?

Open Settings in Hanger and choose Delete Account. Your closet, outfits, profile and pictures are deleted from our server immediately and for good, and you're signed out. The clothes on your phone stay unless you delete them. Deleting your account doesn't cancel a Hanger Plus subscription.

Hanger Plus and purchases

What does Hanger Plus include?

Your closet, outfits, syncing and the widget are free. Hanger Plus adds 100 enhances and 30 try-ons a month, and the AI stylist on Today, which picks outfits for the weather. It's a monthly or yearly subscription. The monthly allowance starts again at the beginning of each month.

How do I cancel?

Open Settings in Hanger and choose Manage Subscription, or go to Settings > your name > Subscriptions on your iPhone. You keep Plus until the end of the period you paid for. Deleting the app doesn't cancel a subscription.

How do I restore purchases?

Open the Hanger Plus screen (Settings > Get Hanger Plus) and choose Restore Purchases. Make sure you're signed in to the same Apple Account you used to buy. If you sign in to Hanger, Plus follows your account to your other devices.

I was charged but don't have Plus

Try Restore Purchases first. Refunds are handled by Apple at reportaproblem.apple.com.

Contact us

Questions, ideas, bugs, purchases or data requests: send us a message. We read every one. For a bug, please include your iPhone or iPad model, iOS version and what you were doing. Never send passwords.

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